Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Privacy
The personal data you declare on www.stepcraft.gr is used exclusively by it and the companies cooperating with it, for the purpose of promoting and executing the transactional relationship, it is also not allowed to be used by any third party, without complying with the provisions of Law 2472 /97 on the protection of personal data processing, as it applies each time.
www.stepcraft.gr acts in accordance with current legislation. Your personal information is kept securely for as long as you are registered as a member of the online store www.stepcraft.gr and is deleted if requested by you.
The full text of the Regulation can be found at https://eur-lex.europa.eu/legal-content/EL/TXT/HTML/?uri=CELEX:32016R0679&from=EN
Obligations & Rights of the Customer
The customer is obliged to register as a member in the online store of www.stepcraft.gr by accurately filling in the information required by the relevant form, in order to be able to make the purchases he wishes. The customer is obliged to indicate an address (home or work) for the delivery of the order, which will take place on working days and hours.
In the event that the shipping address of the order is declared incorrectly, the responsibility rests exclusively with the customer. The customer is prohibited from reselling the products he buys. Each sale of product is for the exclusive use of the customer or for the exclusive use of the person in whose name the delivery is made.
In the latter case, the customer guarantees the acceptance of the present conditions by the end user of the product. The customer acknowledges that the rendering of colors may deviate from reality in terms of hues and tones, as they are rendered by electronic machines, the settings of which are affected by many parameters and defined by the capabilities of each machine and the individual user.
The customer has the right to change products of equal value, as long as they have not been used or processed, within 14 calendar days of their receipt, assuming the shipping costs for the return of the products to the company and informing it of the new products he wants, if these they are available.The customer has the right to withdraw, as long as the packaging of the product has not been opened, within 14 calendar days of receipt, returning the product in its original condition at his own expense.
Collection & Use of Personal Data
www.stepcraft.gr collects personal data:
• when the visitor / user subscribes to its services
• when it uses its products and / or services and •
when it visits its pages and / or enters its promotional / advertising programs.
www.stepcraft.gr uses the personal data of visitors / users / members for three general reasons:
• the informative support of its customers / users and the selection of the content it offers them, so that it is relevant to their general preferences
• the satisfaction of the requirements of its customers / users regarding the services and products available from and through www.stepcraft.gr.
• informing them about new service and product offers.
www.stepcraft.gr does not store in the database it uses in any way the financial data of its customers (credit card data, bank accounts).
Channeling & Disclosure of Personal Data
www.stepcraft.gr undertakes not to sell, rent or in any way publish and/or share the personal data of visitors / users / members of www.stepcraft.gr to any third party.
Cookies Files
www.stepcraft.gr can use cookies to identify the visitor / user of certain services and pages of www.stepcraft.gr. Cookies are small text files that are stored on the hard drive of each visitor / user and do not take notice of any document or file from their computer. They are used only to facilitate the access of the visitor / user to specific services of www.stepcraft.gr and for statistical reasons in order to determine the areas in which its services are useful or popular or for marketing reasons.
The visitor / user of www.stepcraft.gr can set his server (browser) in such a way that it either warns him about the use of cookies in specific services, or does not allow the acceptance of cookies under any circumstances . In case the visitor / user of the specific services and pages of www.stepcraft.gr does not wish to use cookies for his identification, he cannot have further access to these services.
IP Address The IP address through which the visitor’s/user’s PC has access to the Internet and subsequently to www.stepcraft.gr is reserved for technical reasons and is used exclusively for the collection of statistical data and the application of security controls.
Applicable law
any possible related regulation will be the subject of this section. In any case, www.stepcraft.gr reserves the right to change the terms of protection of personal data after informing the visitors/users and within the existing or potential legal framework. If any visitor/user does not agree with the terms of protection of personal data provided herein, he must not use the services of www.stepcraft.gr.